FAQ'S/POLICY





  • Are all items on hand?
Yes, unless otherwise stated all items are on hand.

  • How long does shipping take? 
5-7 business days if we run into any problems we will contact you via email.

  • How do I track my order?
Once your order has been shipped an email will be sent with tracking information. 

  • Do we do refunds/exchanges? Sorry due to COVID as well as health and sanitation purposes we will not be doing any refunds/exchanges. Thank you for understanding.

  • Changing or canceling orders.
Once orders are placed they cannot be changed or canceled. Please be sure to double check your order before hitting submit.


  • I didnt receive my order. What do I do? 
Once an item has been handed over to USPS it is no longer in IDREAMOFDIAMONDS BODY GEMS possession. Please contact USPS to file a claim.